Warranty Policy
Overview
At GHS, we are committed to providing high-quality products and excellent customer service. Our warranty policy is designed to give you peace of mind and ensure that you have the best possible experience with our products.
Warranty Coverage
1. Product Warranty
All GHS products are covered by a 1-year limited warranty from the date of purchase. This warranty guarantees that our products will be free from defects in material and workmanship under normal use and service.
2. Coverage Details
• Parts and Labor: The warranty covers parts and labour costs to repair or replace defective materials.
• Repair or Replacement: If a defect arises and a valid claim is received within the warranty period, we will, at our discretion, either repair the product using new or refurbished parts or replace the product with a new or refurbished product.
• Non-Covered Items: The warranty does not cover damages caused by misuse, abuse, accidents, modifications, unauthorized repairs, or normal wear and tear.
How to Make a Warranty Claim
1. Contact Customer Support
To make a warranty claim, please contact our customer support team at contact@gamehunterstore.com. Provide your proof of purchase, a description of the issue, and any relevant photos or documentation.
2. Return Authorization
Once your claim is reviewed and approved, you will receive a Return Authorization (RA) number. Products returned without an RA number will not be accepted.
3. Shipping Instructions
You will be responsible for shipping costs to return the product to us. We recommend using a trackable shipping method. GHS will cover the return shipping costs if the product is found to be defective under this warranty.
4. Processing Time
Please allow up to 10-15 business days for us to process your warranty claim once we receive your returned product.
Limitations and Exclusions
1. Limited to Original Purchaser
This warranty is extended only to the original purchaser of the product and is not transferable.
2. No Other Warranties
Except as expressly stated in this warranty policy, GHS makes no other warranties, express or implied, including any implied warranties of merchantability and fitness for a particular purpose.
3. Limitation of Liability
GHS shall not be liable for any incidental or consequential damages resulting from the use of our products or arising out of any breach of this warranty. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.
State Law Rights
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Contact Us
For any questions or additional information regarding our warranty policy, please contact us at:
Email: contact@gamehunterstore.com
At GHS, we are committed to providing high-quality products and excellent customer service. Our warranty policy is designed to give you peace of mind and ensure that you have the best possible experience with our products.
Warranty Coverage
1. Product Warranty
All GHS products are covered by a 1-year limited warranty from the date of purchase. This warranty guarantees that our products will be free from defects in material and workmanship under normal use and service.
2. Coverage Details
• Parts and Labor: The warranty covers parts and labour costs to repair or replace defective materials.
• Repair or Replacement: If a defect arises and a valid claim is received within the warranty period, we will, at our discretion, either repair the product using new or refurbished parts or replace the product with a new or refurbished product.
• Non-Covered Items: The warranty does not cover damages caused by misuse, abuse, accidents, modifications, unauthorized repairs, or normal wear and tear.
How to Make a Warranty Claim
1. Contact Customer Support
To make a warranty claim, please contact our customer support team at contact@gamehunterstore.com. Provide your proof of purchase, a description of the issue, and any relevant photos or documentation.
2. Return Authorization
Once your claim is reviewed and approved, you will receive a Return Authorization (RA) number. Products returned without an RA number will not be accepted.
3. Shipping Instructions
You will be responsible for shipping costs to return the product to us. We recommend using a trackable shipping method. GHS will cover the return shipping costs if the product is found to be defective under this warranty.
4. Processing Time
Please allow up to 10-15 business days for us to process your warranty claim once we receive your returned product.
Limitations and Exclusions
1. Limited to Original Purchaser
This warranty is extended only to the original purchaser of the product and is not transferable.
2. No Other Warranties
Except as expressly stated in this warranty policy, GHS makes no other warranties, express or implied, including any implied warranties of merchantability and fitness for a particular purpose.
3. Limitation of Liability
GHS shall not be liable for any incidental or consequential damages resulting from the use of our products or arising out of any breach of this warranty. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.
State Law Rights
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Contact Us
For any questions or additional information regarding our warranty policy, please contact us at:
Email: contact@gamehunterstore.com