Política de devoluciones
Introduction
At GameHunterStore, we are committed to providing high-quality products and ensuring customer satisfaction. If you are not completely satisfied with your purchase, we are here to help. This Returns & Refunds Policy outlines the process for returning items and receiving refunds.
Return Eligibility
Timeframe: You have 30 days from the date of delivery to return an item.
Condition: Items must be unused, in their original condition, and in the original packaging.
Proof of Purchase: A receipt or proof of purchase is required for all returns.
How to Initiate a Return
Contact Us: Before returning an item, please contact our customer service team at support@gamehunterstore.com with your order number and the reason for the return.
Receive Authorization: Our customer service team will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to return your item.
Ship the Item: Package the item securely and include the RMA number. Ship the item to the address provided by our customer service team.
Return Shipping
Customer Responsibility: You are responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable.
Shipping Label: We recommend using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.
Refunds
Inspection: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
Processing Time: If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.
Partial Refunds: In certain situations, only partial refunds are granted (e.g., items with obvious signs of use, items not in their original condition, or items returned more than 30 days after delivery).
Late or Missing Refunds
Check Your Account: If you haven’t received a refund yet, first check your bank account again.
Contact Your Bank: Next, contact your bank or credit card company. It may take some time before your refund is officially posted.
Contact Us: If you’ve done all of this and you still have not received your refund, please contact us at contact@gamehunterstore.com.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same item, please contact us at contact@gamehunterstore.com.
Contact Us
If you have any questions about our Returns & Refunds Policy, please contact us:
Email: Contact@gamehunterstore.com
At GameHunterStore, we are committed to providing high-quality products and ensuring customer satisfaction. If you are not completely satisfied with your purchase, we are here to help. This Returns & Refunds Policy outlines the process for returning items and receiving refunds.
Return Eligibility
Timeframe: You have 30 days from the date of delivery to return an item.
Condition: Items must be unused, in their original condition, and in the original packaging.
Proof of Purchase: A receipt or proof of purchase is required for all returns.
How to Initiate a Return
Contact Us: Before returning an item, please contact our customer service team at support@gamehunterstore.com with your order number and the reason for the return.
Receive Authorization: Our customer service team will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to return your item.
Ship the Item: Package the item securely and include the RMA number. Ship the item to the address provided by our customer service team.
Return Shipping
Customer Responsibility: You are responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable.
Shipping Label: We recommend using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.
Refunds
Inspection: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
Processing Time: If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.
Partial Refunds: In certain situations, only partial refunds are granted (e.g., items with obvious signs of use, items not in their original condition, or items returned more than 30 days after delivery).
Late or Missing Refunds
Check Your Account: If you haven’t received a refund yet, first check your bank account again.
Contact Your Bank: Next, contact your bank or credit card company. It may take some time before your refund is officially posted.
Contact Us: If you’ve done all of this and you still have not received your refund, please contact us at contact@gamehunterstore.com.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same item, please contact us at contact@gamehunterstore.com.
Contact Us
If you have any questions about our Returns & Refunds Policy, please contact us:
Email: Contact@gamehunterstore.com